Frequently Asked Questions

Frequently Asked Questions

At Summer Winds Garden Centers, we get a lot of good gardening questions.

We have collected these questions and done our best to answer, and then categorize them below. Please enjoy. You may also find our Links and Resources pages helpful. within your area.

If you have question and think we can help, then please send your question to us through our Contact Us form and we will do our best to get back to you with 48 hours. If you need speedy assistance with a specific issue, we suggest visiting your local SummerWinds Nursery where our trained staff can provide you with a vast amount of gardening and lawn care knowledge.

FAQ Categories
Garden Basics & Planning	Pests & Problems	Plants or Products
SummerWinds Information	Water & Irrigation

Q: How do I get to SummerWinds?:

Answer:
Please visit our Locations page for driving directions and a map to each of our six South Bay Area stores.

Q: What are SummerWinds store hours?:

Answer:
Our store hours change seasonally. The best way to find out what our current store hours are is to visit our Locations page. If you are checking to see if we are open on a Holiday, or if we have special hours on a holiday, please check the Calendar of Events page.

Q: What is the best way to contact SummerWinds?:

Answer:
The best way is to simply give us a call. Our phone number, address, store hours, driving directions and a map are all available on our Locations page.

Q: What seminars are scheduled this month?:

Answer:
To find out what seminars and special events are coming up, visit our Calendar of Events page. Or join our Gardener's Rewards Club! Rewards Club members receive regular emails that can include event information, notice of upcoming sales, special Club shopping discounts and more!

Q: Does SummerWinds have any job openings right now?:

Answer:
Hiring is done at the store levels. Contact the manager at the store(s) you are interested in. They will let you know if your skills and/or experience match any positions they have open at this time. Click here for a list of store locations. For more information on employment and to download an application click here.

Q: How can I found out what my points balance is?:

Answer:
Your point balance is on the bottom of each receipt when you purchase at one of our stores. The receipt shows your current balance and the points earned from that sale. If you have misplaced a recent receipt, just let us know the account number you use (Your Phone Number) and we can look up your point balance for you; either at a store or Contact Us.

Q: I don't live anywhere near one of your stores, can you still help me?:

Answer:
Our expertise only extends as far as the San Francisco Bay Area, where we and our six California Bay Area SummerWinds Nursery retail locations reside; USDA Hardiness Zone 9 and Sunset's Western Climate Zones 14, 15, 16, and 17. We are sure that there is an independent nursery closer to your location that can assist you with all of your gardening needs. Please support your local business.

Q: Do you have a landscaper to recommend?:

Answer:
We are happy to recommend: Joyce Okumura of J. Okumura Landscape Design and Garden Consultants (408) 482-1586 PO Box 110306, Campbell, CA 95011-0306

Q: What do I do if I have a non-plant product I'd like to sell to SummerWinds Nursery?:

Answer:

If you are a vendor and have a product or service you feel SummerWinds might be interested in, please mail your correspondence, catalog, pricing and/or samples to:

Brian Hjelmstad
c/o SummerWinds Nursery
1506 Dell Ave, Suite A
Campbell, CA 95008
(This location is By Appointment Only, so please no walk-ins)

Once we've received your product/materials we will promptly review them. If interested, we will contact you.

Q: What do I do if I have plants I'd like to sell to SummerWinds Nursery?:

Answer:
You can email us through the "Contact Us" page. Any information you send will be forwarded to our Green Goods Buyer. He will contact you if there is interest in your product.

Q: What do I do if I have gift products I'd like to sell to SummerWinds Nursery?:

Answer:

If you are a vendor and have a product or service you feel SummerWinds might be interested in, please mail your correspondence, catalog, pricing and/or samples to:

Gift Buyer
c/o SummerWinds Nursery
1506 Dell Ave, Suite A
Campbell, CA 95008
(This location is By Appointment Only, so please no walk-ins)

Once we've received your product/materials we will promptly review them. If interested, we will contact you.

Q: Will you plant the tree I purchase?:

Answer:
Yes. Take a look at our Planting and Delivery Services.

Q: I filled out a Rewards Club card at the store but why isn't my information in the register on my next visit to the store?:

Answer:
Sometimes the information turned in with your SummerWinds Gardener's Rewards Club enrollment card does not make it to the customer's account. Whether it was due to an illegibility or simple data entry error. We would be more than happy to correct the issue by taking your information again and entering it into your account. Please send the collowing information to us through our Contact Us form: Phone/Membership Number: First & Last Name: Stree Address or PO Box: City, Sate & Zip:

Q: I don't live anywhere near one of your stores, can you ship me plants or products?:

Answer:
Unfortunately, we do not ship live materials, whether interstate or intrastate. Our website represents the products that we carry in our six California South Bay Area retail locations. Sorry we are unable to help you. We recommend you find an online catalog that carries a large range of plants and specializes in shipping.

Q: How can my local group get donations from SummerWinds?:

Answer:
Donating is done at the store levels. We recommend you contact each store manager directly. They will let you know if they are able to assist your program at this time. Our phone number, manager's name, driving directions and a map are all available on our Locations page.

For more information regarding SummerWinds Nurseries, Please click here.